Bergland Thermos pot defects

[Eclipse9101]

So I am on my second 50 litre Thermos pot which is also going back for replacement. The 1st one had one of the lid clips half falling off and the outer metal was bent where it meets the top rim. The replacement has some dodgy looking pitted areas on the inside skin near the bottom edge, along with a dent on the side.

Is this normal for these pots? What are my chances of getting a good one?

[Andy]

The QA on these things seems non-existent.

My thermopot had a slight "cut" where the bottom of the pot must have been fixed to the walls (very similar to the left hand defect in your picture), couldn't be bothered to send it back so put a JB weld plug in the cut and smoothed it out. Yours looks shocking though. Someone else on here had a thermopot delivered with big dents on the inside, so not a courier issue.

The Bergland customer service was shocking too.


Poor!

[JamesF]

Both my 100l stock pots and 80l thermopot (bought from Bergland), whilst not perfect, are fairly good.

Is this one from the UK, or imported from Germany?

James

[Eclipse9101]

Both are direct from Bergland in Germany. It's shocking how difficult it is to get a decent thermo pot from them!

[JamesF]

Yes, the more I hear the more lucky I feel about mine.

Were I to buy another I think I'd buy from a UK supplier and regard the difference in cost as "insurance" for getting it sorted easily if something was wrong. Very poor that they can't even be bothered to open the boxes and give them a quick once-over before shipping. You might still get a pot with the odd dent, but at least it would avoid bad problems.

James

[Secla]

even english suppliers usually say "some defects possible" but some are alot worse than others
I think mine came with a few blemishs but nothing structural. as said its sometimes easier to get from a uk source

[Fastline]

I got a 50 litre thermo and two 70L stock pots direct from bergland and quality was very good

Luck of the draw i guess

[Haydnexport]

where do you buy these from?

[Fastline]

I emailed catering-portal@bergland24.de
They take a few weeks but price is amazing, Ive still got to drill mine once i decide exactly what configuration im going to do
Think i paid with paypal

[Eclipse9101]

After doing a test boil in my 2 new 70 litre Bergland pots I have noticed a discoloured ring about an inch up from the base. It coming from a small line which seems to be scored into the pot around the inside bottom edge. At first I thought it was rust but on closer inspection it is a yellow golden sort of color. It wasn't visable before the test boil with water bit now it is there. Does anyone know what this could be? Or has anyone else had this happen to their pots? I have tried wiping it with a white kitchen towel with acetone but cannot get it to come off!

[Andy]

I *think* that's where the base is welded to the sides. Lots of people have had issues at that same location (myself included). That does look like rust.

[chris2012]

You mean lots of people have had problems with rust? That's a bit worrying, I was thinking of getting some of these pots.

[Andy]

You mean lots of people have had problems with rust? That's a bit worrying, I was thinking of getting some of these pots.

Not rust no, splits in the wall, along the same "seam".

[Eclipse9101]

It's strange though how I cannot scrub it off. It's like a brass sort of colour. Could it just be where the polishing grease stuff has boiler out of the weld? Not sure what to do now as I've already fitted elements and ball valves to both pots!

[Fastline]

Don't worry even if it was rust (iron oxide) I would think the amount that could possibly enter your beer would be so small, more than likely the extra iron would be of benefit to your health.
One thing that people commonly do to stainless steel is use bleach to clean it, this will attack the cromium in the stainless and remove the cromium oxide that stops stainless steel rusting.
One possibility is that maybe the manufacturer is using iron oxide grinding pads, this may contaminate the stainless steel and cause surface corrosion.
Try polishing discoloured area with a scotchbrite pad, that should restore the pot to clean stainless steel